Tuesday, November 18, 2014

Sky High Ratings



When An Incident Is Too Much To Handle By Yourself - 6 Signs

"Jamaican dies on plane in Bahamas - Jamaica Observer goo.gl/fb/KGQZZS #dabahamianting". Every business is affected by incidents, either positively or negatively. For instance, you may begin to wonder if the airline did everything they could to save the man's life or if his family was notified. Sometimes these incidents could become worse if not responded to or managed properly.

Now and again, you have incidents that seriously impact your business. There are signs that should prompt business owners of potential risk, and when they are seen with some frequency, it may be time to call a professional. Knowing what these signs are can help you avoid major financial losses.

6 - When an incident becomes more complex
When an event begins to affect more than one aspect of the business, if not the entire business. Initially, a man died on the aircraft, now the event has become more complex dealing with nationalities, training of employees, policies and procedures, etc.

5 - Unprepared
When there is not sufficient supplies on hand to meet the needs of a reasonable number of support personnel. The acquisition of certain items and training of staff can reduce confusion during this event.

4 - No media relations
Being unprepared to deal with the media. Any event can draw the attention of local, national or international media.

3 - Inability to assess the damage during the incident
The inability to assess the damage accruing means that every decision made is a gamble with the odds not in their favor.

2 - Delay of business
The delay between the start of the event and the resumption of the business. Time is money and the longer the business is delayed then the less money is made.

1 - Not learning from an incident
When the incident is not recorded. The chronology and circumstances of an incident should be recorded for review.

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